How to mark rates as a professional

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How to mark rates

Click on the central button with the “$” symbol. Here you can see all the types of services available.
Press the button in the upper right corner to edit your rates.

NOTE: You will need to enter your minimum rate on all types of service in order to complete this section.

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How to login as a professional

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How to login as a professional

Once you have received our email validating your account, access the APP with your credentials: email and password.

OPTIONAL: you can validate your username and password with the Touch ID or Face ID of your mobile.

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How to apply to work
How to register
How to login
How to mark rates
How to complete profile
How to view available services
How to apply for a service
How to view assigned services
How to start a service
How to end a service
How to view completed services
How to prepare a report
How to view and update documents
How to see my payments

How to register as a professional

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How to register as a professional

Download the app available for iOS devices and Android devices.
On the home screen, click the “Create Account” button and choose “Professional account”.
Complete the form with your personal data and accept the terms and conditions.
Answer the questionnaire.
Upload the necessary documents to complete your registration.
Go to your inbox and confirm your email account.

When your registration is verified, we will send you an email to tell you that you can now access the APP with your credentials.

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How to apply to work

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How apply to work

How to apply to work

Create an account through the app, available for iOS devices and Android devices.
Enter your data, answer the questionnaire and upload the necessary documents.
Go to your inbox and confirm your email account.
When your registration is verified, we will send you an email so that you can access the APP with your credentials.
Sign in and set up your account: profile, bank account and hourly rates.

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How to remove a professional from the service

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How to remove a professional from the service

If you need it, you can change the professional you have chosen for a continued service and choose another. Within the detail of the service, click on the name of the professional. To its right, you will see a trash can icon. Click on it to eliminate the professional and start a new process of choosing the professional.

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How to cancel a service

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How to cancel a service

You can cancel a service as long as the service has not started or has ended.

Click on “Services”
Select the service you want to cancel and enter its details.
Swipe down to the bottom of the screen, where you’ll find the cancel service button.

NOTE: Depending on the pending time until the start of the service, charges may be applied for its cancellation.

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How to see my invoices as a client

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How to see my invoices

Click “Invoices” at the bottom of the screen.
There you can see the invoices of all the services you have received.
Click on one of them to see the details of the invoice.

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How payments are made

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How payments are made

Payments for punctual/individual services

At the moment in which the request for a specific service is confirmed, a block is made on the credit card of the total amount of the service.
When the service ends, the total amount of the service is charged to the credit card.

Payments for continued services

At the moment in which the request for a continued service is confirmed, a credit card is blocked for the total amount of the first shift of the service.
For subsequent shifts, a block is made on the credit card, 24 hours before the start of the shift.
All payments are made at the end of the shift.

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How to value a professional

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How to value a professional

You will be able to review a professional’s work when the service is complete.

Once the service has been completed, open the APP and a screen will automatically appear for you to review the professional.

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How to choose a profesional

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How to choose a professional

Click on “Services”
Select the service you are interested in and enter its details.
Click on one of the service shifts.
Click the “Click here to view your candidates” button.
Here you can see the list of candidates who have applied for your service with their data and hourly rate.
Click on “Choose” when you have found the professional you want to select for your service.

NOTE: when choosing a professional, all other candidates will disappear.

When you click on “Choose” you will be redirected to a screen with the summary of the amount to pay, so you can confirm the service.

How to mark rates

How to mark rates

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How to login as a professional

How to login as a professional​

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How to register as a professional

How to register as a professional​

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How apply to work

How to apply to work

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How to remove a professional from the service

How to remove a professional from the service

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How to cancel a service

How to cancel a service

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How to see my invoices

How to see my invoices

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How payments are made

How payments are made

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How to value a professional

How to value a professional

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How to choose a professional

How to choose a professional

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How to login as a professional

How to register as a professional