Services can be requested for oneself or for other people. In case you want to request a service for other people, you have the option to create as many users as you need and request services for each of them.

Click on “Profile” in the toolbar navigation at the bottom of the screen. Select the service you are interested in and enter its details.
Click on “My Users”.
Click on the “Add new user” button and fill in the form with the user’s data.

You can edit or delete your users whenever you need to. In addition, you can filter your list by the name of the users.

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How to complete profile as a client

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How to complete profile as a client

Click on “Profile” in the navigation bar at the bottom of the screen.
Click the “Edit” button at the top of the screen and fill in any empty fields.
Click on “Add card” to add a payment method. This will take you to the Stripe page to add your payment method in complete safety.

Note: you can also complete your profile when requesting the first service. The “Complete Profile” option will appear on the “Service Summary” screen.

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How to login as a client

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How to login

Open the Wanacare APP
Enter your email and password.
Click on the “Login” button.

OPTIONAL: you can link your username and password with the Touch or Face ID of your mobile.

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How to register as a client

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How to register as a cliente

Click the “Create Account” button.
Choose the option “Customer account”
Fill in the form, accept the terms and conditions and press “Create account”.
Once the account is created, log in with your credentials.

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How to request a service

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How to request a service

You can request a service by pressing the central “+” button:

Choose who the service is for: for you or for someone else. If it’s for someone else, choose the user or add a new user.
Select the type of service you need.
Indicates whether it is a one-off service (for one day) or a continuous service (a service that is repeated over several days.
Select the date and time of the service or services.
Indicates the address of the service.
Next, you will see the summary of the service you have requested. If the information is correct, click “OK”. If you want to correct any data, go back to the previous screens and make the necessary changes.
You will receive a notification when there are professionals interested in your service.

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How to see my invoices as an agency

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How to see my invoices

In the Invoices section you can see an invoice for each service completed by a professional belonging to your agency. If you click on each of them, you will be able to see the details of the invoice: customer name, date, time, number of hours of service, total amount, etc.

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How to see my services

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How to see my services

Cómo ver mis servicios

In the services section you will be able to see all the services for which a professional belonging to your agency has been selected. There you will be able to see the details of each service: type of service, user name, date, time, etc.

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How to charge for my services

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How to charge for my services

All services completed by professionals belonging to your agency will be paid directly to your agency’s bank account.

To associate a bank account, you have to go to My Profile and click on View Bank Account. This will redirect you directly to the Stripe page, where you will need to fill in the details to associate your bank account with your agency.

Once your agency’s bank account is configured, if you click View Bank Account you will be able to see all the transactions related to the services performed by the professionals linked to your agency.

How to see available professionals

How to see available professionals​

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How to see my services

How to see my services

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How to add users

How to add users

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How to complete profile as a client

How to complete profile as a client

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How to login

How to login

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How to register as a cliente

How to register as a cliente

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How to request a service

How to request a service

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How to see my invoices

How to see my invoices

Go to:

How to see my services

Cómo ver mis servicios

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How to charge for my services

How to charge for my services

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How to see available professionals